Destiny's Child Inc.

Program Coordinator, Case Manager, DDP

 

Deliver's services utilizing a Person Centered Focus for the Intellectually Disabled.


Each Developmental Disability Professional (DDP) has a specified schedule or contract with sufficient hours per week to meet the duties of the DDP and level of need for individuals receiving services, which includes but are not limited to

1. Overseeing the services and supports provided to participants that include;

  •  The agency DDP monitors and/or participates in the implementation and delivery of the Individual Service Plan (ISP).

 

  • The agency DDP supervises the delivery of service and ensures the strategies reflect the goals and objectives of the ISP.

 

  • The agency DDP monitors the progress toward achievement of goals in the ISP, and makes recommendations for modifications to the ISP, as appropriate.

 

2. Supervising the formulation of the participant's plan for delivery of all waiver services provided to the participant by the provider, on an annual basis subsequent to ISP development and after any ISP addendum that includes, but is not limited to;

 

  • Ensuring the implementation strategies reflect the ISP and the needs of the participant

 

  • The agency DDP participates in the development of the ISP

 

3. Conducting functional assessments to support formulation of the participant's plan for delivery of all waiver services that include:

 

  • The Health Risk Screening Tool
  • The Supports Intensity Scale
  • Functional Behavioral Analysis 
  • And others as needed or required

 

4. Supervising high intensity services that address health and safety risks for the participants that include.

  •  The agency DDP is involved in reviewing and/or writing, and the implementation and effectiveness of the Behavior Support Plan

 

  • The agency DDP is involved in reviewing and/or writing, and the implementation and effectiveness of the Crisis Plan

 

  • The agency DDP is involved in identifying ongoing supports as needed (medical and/or behavioral) incollaboration with appropriate personnel

 

 The following professionals qualify to be a Developmental Disability Professional:

I. Advanced Practice Nurse:
A registered professional nurse licensed in the State of Georgia, certified nurse midwives, nurse practitioners, certified registered nurse anesthetists, clinical nurse specialists in psychiatric/mental health, AND others recognized by the board AND who have one year experience in treating persons with intellectual/developmental disabilities in a medical setting or a community based setting for delivery of nursing services.

 

II. Behavior Specialist:
A behavior specialist who has completed of a Master's degree in psychology, school psychology, counseling, vocational rehabilitation or a related field which included one course in psychometric testing and two courses in any combination of the following: behavior analysis or modification, therapeutic intervention, counseling, or psychosocial assessment, AND one year of individualized treatment programming, monitoring and observing behavior; collecting and recording behavioral observations in a treatment setting and developing and implementing behavior management plans for individuals with intellectual disabilities OR developmental disabilities OR completion of a Bachelor's degree in psychology, counseling, OR a related field which included one course in psychometric testing and two courses in any combination of the following: behavior analysis or modification, counseling, learning theory or psychology of adjustment AND two years of individualized treatment programming, monitoring and observing behavior; collecting and recording behavioral observations in a treatment setting and developing and implementing behavior
management plans for individuals with intellectual/developmental disabilities.

 

III. Board Certified Behavior Analyst (BCBA):
A BCBA who has completed a Master's degree, with 225 hours of approved graduate coursework, AND 1500 hours of experience in the field with 5% of those hours being supervised by a BCBA, AND has received a passing score on the Behavior Analyst Certification Board Exam, AND maintains a prescribed number of continuing educations units annually, AND has specialized training in developmental disabilities as evidenced by college coursework or practicum/internship experience OR one year of experience in providing services to individuals with intellectual/developmental disabilities.


IV . Educator:
An educator with a degree in education from an accredited program that includes a concentration in Special Education in college coursework OR teaching certificate in Special Education, AND one year of classroom experience in teaching individuals with intellectual/developmental disabilities.

 

V. Human Service Professional:
A human services professional with a bachelor's degree in social work OR a bachelor's degree in human services field other than social work (including the study of human behavior, human development or basic human care needs) AND with specialized training OR one year of experience in providing human services to individuals with intellectual/developmental disabilities.

 

VI . Bachelor Holders:
A person with a Bachelor's degree in one of the behavioral OR social sciences AND with specialized training in developmental disabilities as evidenced by college coursework OR practicum/internship experience OR one year of experience in providing services to individuals with intellectual/developmental disabilities


VII. Physical or Occupational Therapist:
A physical or occupational therapist licensed in the State of Georgia, who has specialized training in developmental disabilities as evidenced by college coursework OR practicum/internship experience OR one year of experience in treating individuals with intellectual/developmental disabilities.

 

VIII . Registered Nurse (Associate Degree or Diploma):
A registered nurse who is authorized by a license to practice nursing as a registered professional nurse, who holds an associate or diploma degree in nursing, AND who has three years of experience, two of which are in treating individuals with intellectual/developmental disabilities in a medical setting or a community -based setting for delivery of nursing services.

 

XII . Registered Nurse (Bachelor Degree):
A registered nurse who is authorized by license to practice nursing as a registered professional nurse AND who holds a Bachelor's degree in nursing with one year experience in treating individuals with intellectual/developmental disabilities in a medical setting or a community -based setting for delivery of nursing services.

 
XIII . Speech Pathologist or Audiologist:
A speech pathologist or audiologist licensed in the State of Georgia, who has specialized training in developmental disabilities as evidenced by college coursework or practicum/internship experience OR one year of experience in treating individuals with intellectual/developmental disabilities.

 
XIV . Therapeutic Recreation Specialist:
A therapeutic recreation specialist who graduated from an accredited program AND who has specialized training in developmental disabilities as evidenced by college coursework OR practicum/internship experience OR one year experience in providing therapeutic recreational services to individuals with intellectual/developmental disabilities.

 
 DUTIES AND RESPONSIBILITIES:


1. To research and seek out new candidates for our program. To assist individuals without waivers by directing to appropriate agencies for the waiver.


2. Responsible for the intake of all new consumers. Responsible for making sure all paper work pertaining to new consumer is received and completed. Responsible for placing all information in consumers books.


3. Responsible for planning, developing, implementing services provided in a specified Service Program with the assistance of the Service Coordinators.


4. Responsible for setting up New Consumers entire profile in DCI software program. Service Plan, doctor, family information, etc.


5. Responsible for assisting with billing issues with consumers; contacts the appropriate parties in order to correct any and all billing issues such as; MOA's PA's, budgets, etc.


6. Identifies leadership potential and makes recommendations to administrative staff/Human Resource Manager.


7. Performs periodic audits of consumer records, committee reports, and in-service manuals to assure conformance with state and federal regulations.


8. Assures quality care is delivered as prescribed in consumers individual service plan ("ISP"), the code of ethics, and the organization's polices and procedures, by visiting consumers twice a month at their residents and once a month at Dayhab/Work.


9. Assures quality care is delivered as prescribed in consumers IEP's. Responsible for visiting schools once and month to make sure IEP's are being implemented.


10. Periodically observes care given by personnel and documents findings.


11. Assures consumer assessment and care is within appropriate standards and that the ISP reflects such care.


12. Periodically observes care given by personnel and documents findings.


13. Reviews consumer case records for accuracy, current notes, medical records, ISP, DMA 06, DMA 80, supervisory conferences, and supervisory visits.


14. As Utilizing capabilities of supervisory staff nurses and paramedical personnel in the development of orientation and staff education programs.


• Encouraging and assisting personnel to continue self improvement through formal education, educational meetings and active participation in professional and related organizations.


• Planning, and coordinating continuing education programs for staff members.


• Orients, develops, supervises, counsels, and evaluates all Coordinators, HHA, and Companion Sitters.


• Assures quality care is delivered as prescribed by the attending physician, code of nursing ethics, and the agency's policies and procedures.


• Developing and coordinating the service plan.


• Must be on-call for after hour's assistance.

 

Monitors employees in the Direct- Care Staff. Is responsible for the overall direction, of care of the consumers the employees deal directly care for, is involved in the coordination, and evaluation of the services provided. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include addressing complaints and resolving problems pertaining to consumers or consumer's families.

 

Ability Requirements:
To perform the job successfully, an individual should demonstrate the following Abilities/Competencies :

Ability to communicate with and interact with Developmental Disabilities Individuals


• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.


• Attendance/Punctuality -
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.


Delegation -
Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.


• Dependability -
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.


• Design -
Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.


• Innovation -
Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.


• Interpersonal Skills -
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.


• Judgement -
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.


• Managing People -
Provides regular performance feedback; Solicits and applies customer feedback (internal and external).


• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.


• Oral Communication -
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.


• Planning/Organizing -
Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.


• Problem Solving -
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


• Professionalism -
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


• Quality Management -
Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.


• Quality -
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.


• Quantity -
Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.


• Reasoning Ability-
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.


• Teamwork -
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.


• Technical Skills -
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.


• Visionary Leadership -
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.


• Written Communication -
Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.


Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Computer Skills
To perform this job successfully, an individual should have knowledge of software for daily Client tracking; Time Clock and Attendance Software, On-Boarding Software; Abobe, Microstsoft Excell Design softwareProject Management software; Microsoft Excell Spreadsheet software and Microsoft Word Processing software. Must be knowledgeable of all State mandated and required software, websites.


Language Skills
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Mathematical Skills
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.



Other Qualifications
Must be able to travel 60% of the time.


Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.

"United We Can Make A Difference"

Destiny's Child Inc.
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